Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 2-3 business days. Delivery usually takes 7–11 business days depending on your location and demand.

How can I track my order?

Once your order has shipped, you'll receive a tracking number by email. You can use it to monitor your shipment's progress.

What if my order arrives damaged?

If your item arrives damaged, contact us within 7 days of delivery with photos of the item and packaging, and we'll help resolve the issue.

Can I cancel or change my order?

Orders can usually be modified or cancelled within 12–24 hours after purchase. Contact us as soon as possible.

What payment methods do you accept?

We accept major credit cards, debit cards, Apple Pay, Paypal and Google Pay.

What is your return policy?

Email support@sealease.store to request the return address.

  • Items must be unused, in original condition, and returned within 14 days of delivery.

  • Return shipping costs are the customer’s responsibility unless the product is damaged or incorrect

Why haven't I received my order yet?

  • Shipping times can vary due to customs, holidays, or carrier delays. If your order is taking longer than expected, contact our support team.

Shipping times can vary due to customs, holidays, or carrier delays. If your order is taking longer than expected, contact our support team.

How can I contact customer support?

You can reach us via email at support@sealease.store. We aim to respond within 24–48 hours.